Revenue Operations Lead
About The Position
BIScience is looking for a Revenue Operations Lead to join our growing team. In this strategic role, you will serve as the operational backbone of our Go-to-Market (GTM) functions, aligning Sales, Marketing, and Customer Success through data-driven insights, scalable systems, and efficient processes. This is a unique opportunity to build and lead revenue operations from the ground up in a fast-paced, global SaaS environment.
Responsibilities:
Data Infrastructure & Reporting
- Build and maintain full-funnel dashboards from lead to expansion.
- Define and enforce KPI standards across GTM teams (Sales, CS, Marketing).
- Develop attribution models and campaign ROI tracking frameworks.
- Provide real-time insights into pipeline health, sales velocity, churn, and revenue performance.
Tech Stack Ownership & Optimization
- Manage and optimize Salesforce, HubSpot, and other GTM tools.
- Implement automation, lead scoring, routing, segmentation, and lifecycle stage logic.
- Evaluate and integrate supporting tools for outbound, enrichment, ABM, and CS engagement.
Strategic GTM Initiatives
- Partner with Sales leadership to improve forecasting and pipeline analytics.
- Design segmentation models and territory plans based on firmographics and intent data.
- Build customer tiering frameworks and CS lifecycle playbooks.
- Document and operationalize sales and CS processes for scalability and visibility.
Cross-Functional Collaboration
- Align Sales and Marketing on funnel definitions, lead handoff, and performance reporting.
- Act as a strategic partner to Marketing Ops and CS to enhance engagement strategies.
- Deliver training materials, onboarding guides, and documentation on GTM systems.
- Scaling & Planning
- Monitor capacity, ramp-up, and team productivity to support headcount planning.
- Track attainment of KPIs across individuals and teams.
- Collaborate with HR and Sales leadership to support compensation planning and performance incentives.
Requirements
- 5–7 years of experience in Revenue Operations, Sales Operations, Marketing Ops, or GTM Ops within a B2B SaaS environment
- Proven experience working hands-on with Salesforce and HubSpot (certifications a plus)
- Strong analytical skills and a data-driven mindset
- Demonstrated success in building or scaling GTM operations from scratch
- Excellent collaboration and communication skills across Sales, Marketing, CS, and Executive leadership
- Bonus: Familiarity with tools such as Outreach, ZoomInfo, Clearbit, Chili Piper, Gainsight
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